Support & FAQ


We've got the answer to all your basement waterproofing questions!

Why is it better to fix it on the inside, instead of the outside?

A: A lot less money, less intrusive, and you get a life time warranty!

Why not just put in a sump pump?

A: A sump pump only collects water from a limited area, not the entire basement.

How do you stop the water coming up through the cracks in the middle of the floor?

A: If you waterproof the entire perimeter of the basement, (from the inside), 99% of the time - that will stop it. Because it’s coming in from the outside of the walls & running in under the floor, you catch it where it comes in.

Q: How do you get the water out of my block foundation?

A: When we waterproof, we drill holes in the block underneath the floor. That allows the water to run into our system.

Can I still finish off my basement after you install the system?

A: Yes, absolutely!

How does the water get to the sump pump?

A: It travels through our patented Water Trek Aqua Route System to the sump pump.

What about the water coming down my walls?

A: Great question! As we install our system, installing the Flexseal Rubber Wall Membrane is recommended. That directs the water into the waterproofing system.

What if the electricity goes off?

A: We strongly recommend installing a Battery Back-Up Sump Pump.

Can I just clean my gutters out & thatíll fix it?

A: That’s a nice myth. Once the water has found it’s way into a basement, it will continue to come in. Basement leaks do not fix themselves. The problem will continue to worsen.

Can I paint my walls with waterproof paint?

A: Paint will not stop the water. It’ll look great…until the first rain. After that you’ll have water & paint on the basement floor.

Contact us at 1-800-BUSYDOG or 814-834-9757 for more information.

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